Ledgerly: more people choosing Pro
A pricing page for a small UK app. The brief: “Almost everyone picks Basic or bounces. I want more people choosing Pro and fewer leaving.”
Open the before pageOpen the after page
Mock site built for the test. Names, figures and reviews are fictional.
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Change 1: Show Pro per month and per day
- Before
- “£348/year”, beside Basic at “£15/month”
- After
- “£29 /month, billed annually”, “£348 a year, that’s 95p a day” and “+£14 a month more than Starter”
Why: a small unit feels cheaper, and the total stays in view. Hardisty, University of British Columbia, 2019, 253 people, New York Times subscriptions. At full price, 22% picked the dearer plan. Shown as the extra it costs, 47% did.
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Change 2: Add a dearer plan, so Pro sits in the middle
- Before
- Two plans. Pro is the dearest on the page.
- After
- “Agency”, at “£49 /month, billed annually”, to the right of Pro
Why: people avoid the cheapest and the dearest, so the middle gains. Astroten with Transmission and NewtonX, 2025, 500 B2B decision makers. Adding a dearer tier took Pro from 28% to 59%.
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Change 3: Recommend one plan, and say who it is for
- Before
- No recommendation.
- After
- “Recommended for agencies with 4+ clients” and “Which plan? More than 3 clients: Pro.”
Why: people copy others like them, and a clear answer helps them choose. Behavioural Insights Team with HMRC, 2011, letters to 140,000 taxpayers. Paying on time rose from 67.5% to 72.5% with a general line, and to 83% with a tailored one.
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Change 4: Make the crowd precise
- Before
- “Trusted by over 1,000 agencies.”
- After
- “1,214 UK agencies reconciled £38.6m of client invoices with Ledgerly last month.”
Why: exact numbers are easier to believe. Astroten with Transmission and NewtonX, 2025, 500 B2B buyers. “40% faster” was credible to 38%. “39.6% faster” was credible to 50%.
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Change 5: Show what Starter lacks
- Before
- Basic lists only what it has.
- After
- Two Pro features, struck through. Then: “Starter checks once a month, so a payment missed on the 2nd shows up on the 30th.”
Why: a loss weighs more than the same gain. Gonzales, Aronson and Costanzo, 1988, a US energy firm. Told what they would save, 39.1% took the offer. Told what they would lose, 60.9% did.